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Meet Our Team

  • Anthony W Charles BS, MBA, CWCA

    President
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Anthony Charles attended Southern Connecticut State University where he attained a Bachelor’s degree. He continued his education at New York University where he completed his Master’s degree in management and finance. Anthony started his insurance career with a national insurance carrier in operations and investments. He moved to the retail brokerage business in 1981 and became a partner in the firm in 1991. With more than 30 years of risk management and owner operator experience he brings a unique consultative approach to our clients.

  • Gary M Smith CPCU

    Executive Vice President
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Gary attended Hofstra University & University of Miami Florida as an accounting major. Gary graduated the College of Insurance NYC in 1975 with an Associate in Occupational Studies degree. He joined the family Insurance business R & D Smith Agency Inc. in 1973 working for his Father Dan & Uncle Robert. He completed his Chartered Property Casualty Underwriter designation C.P.C.U. in 1988. In January 1995 Gary merged R&D Smith Agency, Inc. with Greenbaum Stern & Friedman Inc. with his friend Anthony W. Charles and formed SCS Agency, Inc. Gary lives in Merrick with his wife; they have three grown sons and one granddaughter.

  • Michael J Schmer

    Vice President
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Michael joined SCS Agency in 1991 after graduating Pace University. He learned the business under the direction of his father and became a partner in 2002. He maintains a large and stable book of business with a strong concentration in Real Estate. He is extensively involved in his community having served on the Board of Directors for his Condominium Association and coaching little league. As a 2nd generation family owner he is extremely dedicated to building long term relationships of trust, professionalism and friendship.

  • Sue Hong

    Commercial Lines Manager
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Sue has been part of the SCS family for 23 years of which more than 10 years as the Commercial Lines Manager and for the past 5 years as Vice President of Underwriting. Her personal life experience in different cultural environments and her knowledge of the various industry sectors have been a key element in understanding the particular needs of our clients. In addition, her leadership and management skills were instrumental in achieving the financial and intellectual growth of the agency and what SCS is today. She oversees the daily operation of the Commercial Lines Department as well as other related departments.

  • Cheryl Charles

    New Business Manager
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Cheryl has been part of the SCS family for over 15 years initially working as a commercial lines underwriter and for the past 5 years as the Vice President of Marketing. Her responsibilities include overseeing the marketing of all new commercial lines business and educating and training of new staff. Her knowledge and understanding of the small and mid-market segment provides a distinct competitive advantage to our clients and sales team. Cheryl holds a Bachelor’s degree from New York University.

  • Chris Vivona

    Information Systems/ Operations
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Chris is the newest member of our team joining SCS in 2011 and has over 15 years managing and tailoring Information Technology and Systems. Those skills are now applied to meet the needs of our essential business functions. With backgrounds in network engineering, programming claims and policy issuance systems, and managing teams, he is a welcome addition to our team and provides us with proficiencies needed to keep SCS ahead of everyone else.

  • Anthony J Charles

    Vice President of Sales
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Anthony Joseph Charles attended James Madison University where he attained a Bachelor’s degree. He then went on to obtain his CLCS (commercial lines coverage specialist) as well as his C.I.C (Certified Insurance Counselor). Anthony like his father and grandfather before him entered the insurance industry at a young age, interning at both Utica National as well as Chubb Insurance. He has been in the industry for over 8 years and is continuing to expand his expertise and knowledge of both insurance and business strategies. In 2010 he joined the firm full time and brings a fresh perspective, passion and energy to SCS’s team.

  • Janet Falco CPCU

    Assistant New Business Manager
    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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    Janet has been in the insurance industry for over 40 years. She is a graduate of Hofstra University with a BBA and a minor in education. She completed her CPCU designation in 1986.

  • Patrecia Blitz

    Office: 516-259-3608
    Fax: 516-829-5857
    1981 Marcus Avenue #125
    Lake Success NY 11042
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